Search our support topics, or browse the categories below to find answers fast.
Check your device using its IMEI or serial number from your IMEILookup account.
Learn what IMEI verification means and why it matters.
Follow our simple steps to verify your device's IMEI.
Troubleshoot common issues during the verification process.
Understand how long the verification usually takes.
How to read and understand your IMEI check results.
Authenticate your mobile device through official manufacturer databases.
What makes device authentication official?
Step-by-step guide to authenticate your device.
Using serial and QR codes for faster validation.
How to identify and avoid counterfeit phones.
How to download and use your authentication certificate.
Check if your device has been reported lost, stolen or has unpaid bills.
Understand the blacklist system and its consequences.
Find out if your device was reported to any network.
How unpaid bills affect blacklist status.
What to do if your device is reported stolen.
Can you remove your device from the blacklist?
Find out if your device works on specific carriers and bands globally.
What bands does your phone support?
Is your device compatible with your carrier?
How to unlock your device for global use.
Using your phone while traveling abroad.
Will your device work on upcoming 5G networks?
Use our API to integrate IMEI verification into your system.
What our API can do for you.
How to authenticate your API calls.
Understand usage limits and pricing tiers.
Explore code examples for common API endpoints.
How to interpret API errors and debug.
Verify your deviceโs status, model, and details using its IMEI.
Initiating a check from your dashboard.
How fast can you see your report?
Understanding make, model, and status.
Saving and printing verification results.
Verifying multiple devices in a row.
Manage account settings, history and preferences.
How to update your user profile.
Resetting and securing your account credentials.
Managing your subscription and payment options.
Access all previous device checks.
Opening and managing help requests.
Access and manage your past device checks.
Access your history of verified devices.
Download and print official reports.
Check current status of all reports.
Send reports via email or shareable link.
Export your entire report database.
Use the app, earn rewards, and explore extra features.
Install the app for fast checks.
Invite friends and earn credits.
Use widgets and banners for your site.
Connect your account with social platforms.
Stay updated with the latest features.